Transparent, Accessible and Fair
The Professional Conduct Review (PCR) process (authorized by the Registered Nurses Act (2008)) is used to assess an allegation, and to intervene, when an RN or NP member’s practice or conduct is alleged to be unacceptable and deserving of sanction.
Allegations must be submitted in writing and signed by the person making the complaint (the "Complainant"). To file an Allegation a Complainant should complete the CRNNL Complaint Form and forward by mail to CRNNL.
The Act gives CRNNL’s Director of PCR the authority to attempt to resolve an allegation where it appears it may be resolved satisfactorily. Allegations that are not resolved are referred to a Complaints Authorization Committee (CAC), appointed from CRNNL Council members. The CAC may direct that an allegation be investigated or resolved via Alternate Dispute Resolution (ADR) or both. The CAC may also consider an allegation a complaint and issue a caution/counsel to a respondent or refer the complaint to an Adjudication Tribunal for a hearing to address the complaint. Pending a hearing of the complaint, Council may suspend, restrict or further investigate a member’s practice.
For details on the PCR process, please refer to Sections 18-35 of the Registered Nurses Act (2008) and section 16 of the Registered Nurses Regulations (2013). The definitions of Conduct Deserving of Sanction pursuant to section 18 of the Registered Nurses Act (2008) can be found in Article IX of the CRNNL Bylaws.
For Council policies with respect to PCR, see:
For information on upcoming disciplinary hearings and disclipinary findings, view:
For information on Allegations resolved by authorized processes pursuant to the Registered Nurses Act (2008) or dismissed by the Complaints Authorization Committee, see:
For more information on the PCR process, call (709) 753-6181 or email email@example.com.